1. Who we are and what these Terms cover
These Terms and Conditions (the “Terms”) govern your use of NO'TA’s apps, websites and related services (the “Services”). The provider is NOTA SOCIAL NETWORK PTY LTD, trading as NO'TA (“NO'TA”, “we”, “us”, “our”), an Australian company based in Sydney, New South Wales. ABN: 24 693 312 926. ACN: 693 312 926. Contact: legal@no-ta.app.
The Services include accounts, topics and communities, posts and replies, public-context conversations, profiles, directory listings, reviews and offers, recipes, reflections and journeys, the Library, Resonance, moderation, notifications, optional AI feedback, app extensions and widgets, where available. Availability may vary by region, device, build and release stage. Describing a feature does not promise that it is available to every user.
You accept these Terms when you agree to them during registration or another acceptance flow. Guest use is subject to these Terms where they have been brought to your attention and you accept them as recognised by applicable law. If you do not agree, do not create an account or use features requiring acceptance. Merely receiving a link does not authorise optional data processing.
The Community Guidelines form part of these Terms. The Privacy Policy explains our handling of personal information; acknowledging it is not blanket consent. Any additional feature terms will be presented before they apply and prevail only for the subject they expressly address. They cannot remove mandatory legal rights. The Social Contract explains our shared values and should be read consistently with these documents.
2. Eligibility and age assurance
You must be at least 18, meet any higher applicable minimum age, and have the legal capacity or lawful authorisation needed to enter this agreement. This minimum applies worldwide. Parental or guardian authorisation does not permit anyone under 18 to use the Services. You must not use the Services where prohibited by law or return after a permanent ban without permission.
Provide accurate required account and age information. Public use of a permitted username does not require publication of your legal name. If you act for an organisation, you must have authority to bind it. We may require email verification, invite eligibility, profile completion or proportionate age checks.
Age checks and review
Where required, the standard verification flow uses Didit. Depending on the method, it may involve a government identity document, extracted birth information, a selfie or liveness check, biometric-derived data, automated checks and authorised human review. Read the notice shown before the check and Didit’s verification privacy notice. Our use of the outcome is described in the Privacy Policy.
Use your own accurate information. Do not submit another person’s document, falsify results or evade age and fraud controls. Checks may be approved, declined, referred for review, require resubmission, expire or remain incomplete. Account access may be limited until eligibility is established.
You may request a non-government-ID review in the app or through support and challenge an inaccurate outcome. An authorised operator may request a proportionate alternative age signal. Where Australian social-media minimum-age requirements apply, a reasonable alternative to government-issued ID or an accredited government digital ID must be available; choosing that alternative is not itself grounds for exclusion. Refusing all reasonable available checks may prevent us from establishing eligibility.
3. Visibility and privacy
Check the audience of each feature before posting. Public posts, replies, reviews and public profile activity may be viewed, indexed, quoted, translated, copied or shared outside NO'TA. Profile privacy and real-name controls limit particular disclosures and interactions; they do not make existing public contributions confidential or recall copies already made.
Conversations attached to public content are public-context features, not confidential, end-to-end encrypted private messaging. Their visibility depends on the feature and access rules. Recipients, permitted participants and authorised personnel may access relevant information. Do not use them for confidential documents, private contact details, emergencies or formal legal service.
Reflections and journeys offer private and public settings. Private content remains subject to authorised access for necessary support, security, legal and operational purposes. Device notifications, share extensions and widgets can reveal limited content or account context to someone who can access your device. Manage the permissions and visibility settings available to you.
4. Account security
Take reasonable care of your credentials, passkeys, authentication codes, recovery email and devices. Tell support@no-ta.app promptly if you suspect unauthorised access. You are responsible for activity you authorise and for your own breach of these Terms; you are not automatically liable for every unauthorised act merely because it used your account.
- Keep required account information current and use the available security controls.
- Do not sell, lend or transfer accounts or credentials without our permission.
- Do not automate account creation or evade CAPTCHA, invite, device, age or moderation restrictions.
- Usernames and roles may be restricted once assigned. We may correct impersonating or unlawful identifiers and review genuine correction requests.
We use authentication, device and login signals, rate limits and other safeguards. Their availability does not guarantee that an account cannot be compromised.
5. Permission to use the Services
We grant you a limited, non-exclusive, non-transferable licence to use the Services for their intended purposes while you comply with these Terms. Restrictions or withdrawal of access are governed by the enforcement and termination provisions below.
Do not use the Services unlawfully; infringe others’ rights; distribute malware; interfere with availability or access controls; impersonate others; commit fraud; manipulate reports, votes or Resonance; or evade restrictions. The Community Guidelines explain the content and conduct rules in detail.
Do not scrape at scale, harvest personal information, resell access, or use platform content or metadata for large-scale AI training, fine-tuning or evaluation without appropriate rights and our written permission. Do not reverse engineer protected software or bypass technical protections except where applicable law permits it. These restrictions do not remove statutory exceptions, rights in your own content, or rights under an applicable open-source licence. Report security concerns privately to security@no-ta.app.
6. Your content and our licence
You retain your rights in content you submit (“Your Content”). You must have the rights and permissions needed to share it and must respect copyright, privacy, publicity and other applicable rights. Do not present another person’s work as your own.
You grant NO'TA a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format, display, distribute, translate and moderate Your Content only as reasonably needed to provide, secure and improve the Services, consistent with its audience settings and the Privacy Policy. This includes feeds, search, public web pages, previews, notifications and authorised support. We may allow service providers to carry out these functions for us. Any transfer of this licence is subject to section 22.
This licence does not authorise us to publish private reflections in advertising or imply that you endorse NO'TA. Separate permission is needed to use Your Content in an external promotional campaign beyond displaying it through ordinary service features. Optional AI feedback is subject to the separate choice described below. Ordinary technical formatting and translation do not transfer ownership or waive moral rights that cannot lawfully be waived.
The licence ends when Your Content is removed from our systems, except to the limited extent needed for lawful retention, backups, legal claims, moderation records or retained shared contributions. Account deletion is distinct from deleting each contribution: otherwise-visible posts, replies, directory contributions, Path Notes and recipient-visible conversation history may remain with the author shown as “User not available”. Their text or media may still identify you. Remove identifying material before deletion where possible, or make a specific removal request. See section 15 and the Privacy Policy. This licence does not override an applicable right to erasure.
7. Topics, communities and interaction
Platform guidelines apply across languages and surfaces. Published topic rules may add relevant requirements but cannot override these Terms or mandatory rights. Community, business and moderator privileges carry responsibilities and may be changed for substantiated conduct, safety or operational reasons.
Respect blocks and interaction boundaries. Do not use replies, quotations, messages, reviews or another account to continue unwanted contact. Screenshots and copies already obtained may remain outside our control.
Additional safety and review features may be limited or unavailable. If Community consideration is offered, eligible volunteers provide limited, blind, advisory input; authorised moderators remain responsible for decisions. Participation does not give reviewers authority over another person’s account.
8. Resonance, moderation and appeals
Resonance (called reputation in some technical records) reflects participation and conduct signals. It is not a finding of truth, expertise, moral worth or popularity. Activity, feedback, valid reports, blocks, moderation outcomes and other participation signals may affect calculations, ranking or eligibility. Scores and roles are not currency, transferable property or a promise of reach, and may be corrected as systems and underlying information change.
We use reports, keyword rules, AI-assisted checks, device and login signals and human review to address harmful content and abuse. Measures may include a request to revise, warning, removal, reduced distribution, feature restriction, temporary suspension or a ban. Some anti-abuse restrictions may be applied without advance notice where disclosure would enable evasion or increase risk.
We assess context, language, severity, repetition and available evidence and seek a proportionate response. Urgent or serious harm can justify immediate action. Where required, we provide reasons and review routes; we may withhold details to protect people, investigations or legal obligations.
Use the available in-app appeal route or email support@no-ta.app with the content or case reference, the decision and why you believe it is wrong. We review good-faith challenges, may request relevant information and correct errors where appropriate. Reversal is not guaranteed. Statutory complaint and court rights remain available; an in-app deadline does not override them.
9. Places, reviews and offers
Listings, maps, prices, availability, reviews and offers may come from users, businesses or external providers and may be inaccurate or out of date. Verify important details directly. Location output is not suitable for safety-critical navigation.
Unless expressly stated for a specific transaction, NO'TA is not the seller, booking agent, employer, broker or party to your dealings with a listed business or another user. Disclose sponsorship and conflicts of interest, and do not publish fake reviews or misleading offers. A business or verification label describes the limited check performed; it is not a guarantee of quality, licensing, safety or future conduct.
10. Reflections, recipes and AI feedback
Journals, journeys, recipes, food information and user discussions are for personal, social and informational use. NO'TA does not provide medical, dietary, mental-health, legal, financial or emergency services. Check allergens, food safety, quantities and suitability independently. In an emergency, contact local emergency services.
Monthly Insight is optional private feedback generated from eligible excerpts of your own posts, replies and public-context messages, aggregate counts and limited context such as a topic or parent title. The feature excludes other participants’ reply and message bodies from its provider payload. Opting in permits this specific processing; you may opt out of future generation and delete a visible summary using the available controls.
AI output and translations may be inaccurate or incomplete. Monthly Insight is not public and is not used to update Resonance or, by itself, decide enforcement or access. It is not professional advice or a definitive assessment of you. The Privacy Policy explains provider processing, retention and limited authorised previews.
11. Advertising and paid features
Third-party mobile advertising is disabled for the first store release. Any later advertising or sponsored feature must carry the applicable disclosures and privacy choices. These Terms do not authorise tracking that requires separate consent.
If we introduce a paid feature, the price, taxes, billing interval, renewal, cancellation and refund terms will be shown before purchase. Accepting these Terms alone does not create a subscription or authorise a charge. Mandatory consumer remedies and applicable app-store purchase rules remain available.
12. NO'TA property and rights complaints
NO'TA and its licensors retain rights in the software, design, branding and other platform materials, subject to third-party and open-source licences. You may identify NO'TA truthfully, but must not imply unauthorised endorsement or misuse our marks. You allow us to use voluntarily submitted product suggestions to improve the Services without payment; this does not grant rights to unrelated private content or personal information.
Send copyright, trademark, impersonation or other rights complaints to legal@no-ta.app. Identify the protected work or right, the exact content URL or identifier, the alleged infringement, your contact details and your authority to act. Include any declaration or signature required by the applicable notice procedure. We may request clarification, restrict material, notify the affected user where appropriate, and consider a response or counter-notice under applicable law. Do not submit fraudulent notices. Repeated infringement can result in account restrictions.
13. Third parties and app stores
External links, maps, translations, sign-in services and other integrations may have separate terms. Providers processing data for us do not replace our responsibilities under the Privacy Policy. We do not control independently operated third-party sites or transactions, but nothing here excludes responsibility the law places on us.
App downloads are also subject to the relevant marketplace’s rules. For Apple downloads, the Apple standard Licensed Application End User License Agreement applies to the software licence unless a valid custom licence is supplied with the app. These Terms govern the NO'TA service. Applicable marketplace rules and mandatory rights prevail over conflicting service terms concerning the download licence. Contact NO'TA for service support; this clause does not remove any responsibility Apple or Google has under their rules or applicable law.
14. Service changes and availability
We may change the Services to improve functionality, address safety or security, comply with law, maintain technical compatibility or respond to reasonable operational needs. For a material reduction affecting your ongoing use, we will give reasonable advance notice where practicable, explain available options and allow you to stop using the affected service without a penalty imposed by these Terms. Urgent safety, security or legal changes may take effect immediately, with notice afterward when lawful and appropriate.
Maintenance, outages and experimental features can affect availability. Beta features may be incomplete or withdrawn. Any payment-related cancellation or refund rights and mandatory remedies remain unaffected.
15. Suspension and account deletion
You may stop using NO'TA and request deletion through Settings > Account > Delete Account. If you cannot sign in, contact support@no-ta.app or privacy@no-ta.app. Uninstalling the app does not delete the account. See the account-deletion notice.
The deletion flow provides a 30-day recovery period before permanent purge. During it, the profile is hidden and retained shared contributions display “User not available”. Successful recovery restores current public identity information. Permanent purge removes the original account identity and private/account-only state, subject to specifically justified lawful retention. Shared contribution bodies may remain as described in section 6. A recovery period does not displace any shorter deadline or immediate removal duty imposed by law.
We may restrict or terminate access for material or repeated breaches, serious safety risks, unlawful use, ineligibility or security incidents. We act reasonably and proportionately, provide required notice and reasons, and offer the review routes in section 8. A service closure is governed by section 14. Necessary provisions concerning retained content, accrued obligations, rights, liability and disputes survive termination only to the extent relevant.
16. Service limitations
We provide the Services with reasonable care and skill where required by law. We cannot promise uninterrupted access, error-free translations or AI output, accurate user submissions, particular reach, or prevention of every harmful act. User content and third-party information should be assessed in context.
Except for express commitments and obligations that cannot lawfully be excluded, the Services are supplied as available. No disclaimer in these Terms removes a consumer guarantee, statutory duty, or remedy for our failure to meet an applicable legal obligation.
17. Liability
Nothing limits liability that the law does not allow us to limit, including applicable consumer guarantees and liability for fraud, intentional misconduct, or death or personal injury where exclusion is prohibited. We remain responsible for loss caused by our breach to the extent required by applicable law.
For consumers, we do not impose a fixed monetary cap through these Terms. Any limitation applies only where lawful and fair, and does not remove remedies for reasonably foreseeable loss for which the law makes us responsible.
For business use only, to the extent lawful, neither party is liable to the other for indirect or consequential business loss, and NO'TA’s total contractual liability is limited to the greater of USD 100 (or local equivalent) and the amount you paid us for the affected Services in the preceding 12 months. This business limitation does not apply to fraud, intentional misconduct, gross negligence, our breach of confidentiality or data-protection duties, or liability that cannot lawfully be limited. Mandatory small-business protections still apply.
18. Business claims caused by misuse
This section applies only when you use NO'TA for a business or organisation, to the extent permitted by applicable law. You are responsible for reasonable, substantiated third-party losses and costs directly caused by your unlawful content, intentional misuse or material breach of these Terms. You are not responsible under this section for loss caused or increased by NO'TA’s breach, negligence or misconduct.
We will notify you of a claim within a reasonable time, allow a reasonable opportunity to respond and participate, and take reasonable steps to reduce loss. We will not agree a settlement imposing an admission, non-monetary duty or liability on you without your consent, which must not be unreasonably withheld. This clause creates no indemnity obligation for personal consumer use and does not remove mandatory small-business rights.
19. Mandatory regional rights
The rights that cannot be excluded under the law applicable to you prevail over these Terms. This includes the Australian Consumer Law, New Zealand consumer legislation, and applicable consumer, privacy, accessibility, online-safety and platform rights in other jurisdictions.
Consumers in the EEA, UK, Switzerland, Brazil, Canada and other jurisdictions retain any mandatory protections of their place of residence, including available remedies and complaint routes. Naming a jurisdiction does not imply that every feature is offered there or that the same law applies to every user.
20. Governing law and disputes
These Terms are governed by the laws of New South Wales, Australia, subject to mandatory protections under the law applicable to you. The courts of New South Wales have non-exclusive jurisdiction. You may use another court or complaint body where applicable law permits; these Terms contain no mandatory arbitration or class-action waiver.
You may contact legal@no-ta.app to seek an informal resolution. Doing so is voluntary and does not delay an urgent remedy, a statutory complaint or a legal filing deadline. Email contact does not replace any legally prescribed method for serving proceedings.
21. Changes to these Terms
We may revise these Terms for changes in law, the Services, safety requirements or reasonable operational needs. We will publish the revision date and identify when an update takes effect. Material changes will receive reasonable advance notice through the app, website or email, unless an urgent legal or safety reason requires earlier effect.
Changes do not retrospectively remove accrued rights or change the treatment of an existing dispute. Where renewed acceptance is required, we will request it. Continued use amounts to acceptance only where we have provided adequate notice and applicable law permits it. You may stop using the Services and request deletion if you do not accept an update. Optional consent is handled separately.
22. General provisions and language
These Terms and applicable additional terms constitute the agreement for the Services, subject to rights and representations that cannot lawfully be excluded. If a provision is invalid, the remaining provisions continue where they can operate fairly; an invalid provision is not automatically rewritten to our advantage. Failure to enforce a provision once is not a waiver.
You may not transfer your account or this agreement without consent. We may transfer the agreement in a genuine business reorganisation or sale only where the successor assumes the relevant obligations and your protections are not materially reduced; we will provide legally required notice. A transfer does not permit new uses of personal information contrary to the Privacy Policy or law.
We may send necessary service and legal notices electronically to your account or contact email. Marketing choices are separate. English and Arabic versions are provided in full and are intended to have the same meaning. If an unresolved inconsistency arises, the English version prevails only to the extent permitted by applicable law; this does not override mandatory language, consumer or interpretation rules. Please report translation discrepancies.
23. Contact
- Legal notices and rights complaints: legal@no-ta.app.
- Privacy and personal-data requests: privacy@no-ta.app.
- Support, age-check reviews and moderation appeals: support@no-ta.app.
- Safety reports: abuse@no-ta.app. Security reports: security@no-ta.app.
Operator: NOTA SOCIAL NETWORK PTY LTD, Sydney, NSW, Australia. ABN 24 693 312 926; ACN 693 312 926. Give enough detail to identify your issue without sending passwords, authentication codes or unnecessary identity documents. NO'TA’s mailboxes are not emergency-response channels.